Hello and welcome to Derbyshire County’s Autism Information and Advice Service!

Citizens Advice Mid Mercia, with the support of Derbyshire County Council, operate a free information and advice service for Derbyshire County’s Autistic community. Our goal is to provide timely and accessible information about the support and services available to any person in Derbyshire County living with Autism, as well as their friends, families and carers.

We also provide support and training for Derbyshire County based professionals and businesses seeking to become more Autism aware or to support employees with Autism.

What is autism?

Autism – or Autism Spectrum Condition – is a term used to describe a complex neurodevelopment condition…

Make a referral

If contacting a helpline isn’t for you, we have included the option to contact us via an online referral form.

For professionals

Autism Spectrum Condition is much more common than many people think…

We want to say a big THANK YOU to everyone that completed the COVID-19 SURVEY. We are now conducting STAGE 2 where we are consulting on the initial findings.

What is Autism?

Autism – or Autism Spectrum Condition – is a term used to describe a complex neurodevelopment condition that affects how a person experiences and understands the world around them. A person living with Autism may therefore find the following challenging:

  • Interacting and communicating with others
  • Sensory integration – including touch, noise, smell and light and colours
  • Processing and understanding their experiences

However, it’s important to recognise that all people with Autism experience their Autism differently. When thinking about Autism, it’s helpful to remember,

“If you’ve met one individual with autism, you’ve met one individual with autism” (famously said by Dr Stephen Shore – an Autism advocate and on the Autism Spectrum).

Everyone’s Autism is therefore different – this is why it is called a spectrum condition.

If you want to learn more about Autism, click here to jump to What is Autism?

What is Autism?

Autism – or Autism Spectrum Condition – is a term used to describe a complex neurodevelopment condition that affects how a person experiences and understands the world around them. A person living with Autism may therefore find the following challenging:

  • Interacting and communicating with others
  • Sensory integration – including touch, noise, smell and light and colours
  • Processing and understanding their experiences

However, it’s important to recognise that all people with Autism experience their Autism differently. When thinking about Autism, it’s helpful to remember,

“If you’ve met one individual with autism, you’ve met one individual with autism” (famously said by Dr Stephen Shore – an Autism advocate and on the Autism Spectrum).

Everyone’s Autism is therefore different – this is why it is called a spectrum condition.

If you want to learn more about Autism, click here to jump to What is Autism?

How can we help?

Our service seeks to provide up to date local and national information relating to Autism for Derbyshire County’s Autistic community. Our service offers the following:

  • Telephone helpline – which is operational 09:30-16:30, Monday-Friday (as staff are not currently in the office owing to COVID-19, this has an answerphone facility where callers can leave a message and a trained member of staff will return their call within 3 working days);
  • Website – loaded with downloadable guidance, details of relevant support services, document templates, and online referral forms;
  • GP and information drop-in sessions at venues across Derbyshire (owing to COVID-19, these are not currently running, but we will start them again as soon as we safely can);
  • Facebook page and YouTube channel – filled with informative and entertaining content;
  • Monthly newsletter;
  • Various training and awareness raising opportunities;
  • An Autism Alliance – quarterly peer support meetings where indivdiuals with lived experience of ASC and professionals can come together to share experiences and feed into how ASC services are delivered in Derbyshire County (the Autism Alliance’s first meeting will be on Wednesday 21st October, 3-4pm, over Zoom – contact the help-line to join us!) 

If you have a question about your Autism, a problem or challenge you are currently facing, what Autism services and support exist in Derbyshire County and how to access them, or require information about training and awareness raising, then we are the service for you!

Key details

This service is free for all persons, aged 16+, who live in Derbyshire County. Unfortunately, persons living in Derby City are not eligible for this service. We are also unable to provide support for any persons under the age of 16. We are happy to support persons diagnosed with Autism, as well as those suspected of having Autism or who are on a waiting list for a diagnosis. Our service also supports carers, parents and affiliates of a person with Autism, as well as professionals seeking to become more Autism aware or who have questions about support for Autistic individuals in their workplace.

Key details

This service is free for all persons, aged 16+, who live in Derbyshire. Unfortunately, persons living in Derby City are not eligible for this service. We are also unable to provide support for any persons under the age of 16. We are happy to support persons diagnosed with Autism, as well as those suspected of having Autism or who are on a waiting list for a diagnosis. Our service also supports carers, parents and affiliates of a person with Autism, as well as professionals seeking to become more Autism aware or who have questions about support for Autistic individuals in their workplace.