Hello and welcome to Derbyshire’s new Autism Information and Advice Service!

Citizens Advice Mid Mercia, with the support of Derbyshire County Council, have launched a new free information and advice service for Derbyshire’s Autistic community. Our goal is to provide timely and accessible information about the support and services available to any person in Derbyshire living with Autism, as well as their friends, families and carers.

We also provide support and training for Derbyshire based professionals and businesses seeking to become more Autism aware or to support employees with Autism.

What is autism?

Autism – or Autism Spectrum Condition – is a term used to describe a complex neurodevelopment condition…

Make a referral

If contacting a helpline isn’t for you, we have included the option to contact us via an online referral form.

For professionals

Autism Spectrum Condition is much more common than many people think…

We want to say a big THANK YOU to everyone that completed the COVID-19 SURVEY. We are now busy working through all your responses.

What is Autism?

Autism – or Autism Spectrum Condition – is a term used to describe a complex neurodevelopment condition that affects how a person experiences and understands the world around them. A person living with Autism may therefore find the following challenging:

  • Interacting and communicating with others
  • Sensory integration – including touch, noise, smell and light and colours
  • Processing and understanding their experiences

However, it’s important to recognise that all people with Autism experience their Autism differently. When thinking about Autism, it’s helpful to remember,

“If you’ve met one individual with autism, you’ve met one individual with autism” (famously said by Dr Stephen Shore – an Autism advocate and on the Autism Spectrum).

Everyone’s Autism is therefore different – this is why it is called a spectrum condition.

If you want to learn more about Autism, click here to jump to What is Autism?

What is Autism?

Autism – or Autism Spectrum Condition – is a term used to describe a complex neurodevelopment condition that affects how a person experiences and understands the world around them. A person living with Autism may therefore find the following challenging:

  • Interacting and communicating with others
  • Sensory integration – including touch, noise, smell and light and colours
  • Processing and understanding their experiences

However, it’s important to recognise that all people with Autism experience their Autism differently. When thinking about Autism, it’s helpful to remember,

“If you’ve met one individual with autism, you’ve met one individual with autism” (famously said by Dr Stephen Shore – an Autism advocate and on the Autism Spectrum).

Everyone’s Autism is therefore different – this is why it is called a spectrum condition.

If you want to learn more about Autism, click here to jump to What is Autism?

How can we help?

Our service seeks to provide up to date local and national information relating to Autism for Derbyshire’s Autistic community. You can access our service in the following ways:

  • A telephone helpline – which is operational 09:30-16:30, Monday-Friday;
  • A website – loaded with downloadable guidance, details of relevant support services, document templates, and online referral forms;
  • Information drop-in sessions at venues across Derbyshire;
  • GP drop-in sessions across Derbyshire;

If you have a question about your Autism, a problem or challenge you are currently facing, what Autism services and support exist in Derbyshire and how to access them, or require information about training and awareness raising, then we are the service for you!

Key details

This service is free for all persons, aged 16+, who live in Derbyshire. Unfortunately, persons living in Derby City are not eligible for this service. We are also unable to provide support for any persons under the age of 16. We are happy to support persons diagnosed with Autism, as well as those suspected of having Autism or who are on a waiting list for a diagnosis. Our service also supports carers, parents and affiliates of a person with Autism, as well as professionals seeking to become more Autism aware or who have questions about support for Autistic individuals in their workplace.

Key details

This service is free for all persons, aged 16+, who live in Derbyshire. Unfortunately, persons living in Derby City are not eligible for this service. We are also unable to provide support for any persons under the age of 16. We are happy to support persons diagnosed with Autism, as well as those suspected of having Autism or who are on a waiting list for a diagnosis. Our service also supports carers, parents and affiliates of a person with Autism, as well as professionals seeking to become more Autism aware or who have questions about support for Autistic individuals in their workplace.